Thank you for shopping at Meditbazaar. We are committed to ensuring your satisfaction with every purchase. In the event that you are not entirely happy with your order, we have a straightforward refund policy in place to assist you.
- Eligibility for Refunds:
- To be eligible for a refund, you must notify us within 2 days from the date of delivery.
- The item(s) must be in their original packaging, unopened, and in unused condition.
- Perishable items such as fresh produce, dairy, and frozen goods are not eligible for refunds due to their nature.
- How to Request a Refund:
- To request a refund, please contact our customer support team at support@meditbazaar.com. Provide your order number, a detailed description of the issue, and any supporting documentation if applicable.
- Our team will review your request and respond to you within 7 days with further instructions.
- Refund Process:
- Once your refund request is approved, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase.
- Please note that it may take 7 days for the refund to reflect in your account, depending on your payment provider’s processing time.
- Non-Refundable Items:
- Some items are non-refundable, including perishable goods, personalized or customized products, and gift cards.
- Sale or discounted items may be eligible for a refund at the discounted price paid.
- Exchanges:
- We do not offer direct exchanges for returned items. If you wish to exchange a product, please follow the refund process and place a new order for the desired item.
Please note that this refund policy is applicable only to purchases made through our online store. If you have any questions or concerns regarding our refund policy or need assistance with a specific issue, please do not hesitate to contact our customer support team. We are here to ensure your shopping experience with us is enjoyable and satisfactory.